Previously known as Scragg, Scraganite was previously head of security of Last Stop. During Scrag’s run as security, it was revealed that he was actually a she and tension between Klunk and her increased.
After a failed attempt at killing her, Scragg returned to exact revenge, only to be frozen in carbonite by Klunk. Originally thought to be the end of Scragg and the beginning of a great bathroom decoration, Scraganite began randomly speaking to customers and is now a permanent part of the bathroom fixture.
Noone knows why or how Scraganite is able to communicate, but Last Stop also has a complaint department person who doesn’t speak, so does it really matter?